All sales are final in our store and online. All of our merchandise is carefully packaged and inspected prior to shipment. In the event that your package is damaged during shipment we ask that you immediately contact us so we are able to rectify the problem with the carrier and issue you an exchange.
We cannot accept returns or exchanges. We special order dresses from the manufacturer on behalf of our customers. We cannot accept cancellation requests once we have placed a special order on your behalf. Our manufacturers do not accept returns on items. As dress production is seasonal, differing sizes in specialty dresses may be sold out or unavailable for exchange. Also we cannot restock or resell used dresses as new. In order to keep our prices low for our customers, we will not increase our prices to take in account for returns and exchanges.
Should you have any questions regarding our return policies please call us or send us an email prior to making your purchase.